How to Reset Alarm.com Doorbell Camera: An Easy Tutorial

Being an owner of an Alarm.com Doorbell Camera, you may find yourself in a situation where you need to reset the device. This could be due to a myriad of reasons ranging from software glitches, Wi-Fi connectivity issues, or just the simple desire to start from scratch.

In this post, we will walk you through the process of how to reset Alarm.com Doorbell Camera in a straightforward, easy-to-understand way.

How to Reset Alarm.com Doorbell Camera?

Here’s a step-by-step guide on how to reset your Alarm.com Doorbell Camera:

• Begin by ensuring your doorbell camera is active and powered on. If not, connect it to a power source.
• Locate the reset button on your camera. This is usually a small, recessed button, and you might need a pin or paperclip to press it.
• Press and hold the reset button using your pin or paperclip. Do this for about 10-15 seconds.
• Keep an eye on the light on your camera. Once it starts flashing, this indicates that the reset process has begun.
• Release the button once the light starts to flash. Do not press any other buttons during this period.
• Wait for a few minutes for the reset process to complete. Your camera will likely power off and then power back on during this time – this is normal.
• After the reset process is completed, open the Alarm.com app on your mobile device.
• Within the app, select the “Add Camera” option. This will guide you through the process of reconnecting your doorbell camera to your network.
• Ensure that your mobile device is connected to the same Wi-Fi network that you want your camera to join.

Remember, resetting your Alarm.com Doorbell Camera should only be done when necessary, as it erases all previously saved settings and configurations. Also, make sure to note down any specific configurations prior to the reset, as you will need to reapply them afterward.

Understanding When to Reset Your Alarm.com Doorbell Camera

The reset process for your Alarm.com Doorbell Camera isn’t something you should perform routinely, as it erases all previously saved settings and configurations.

That being said, there are situations where it becomes necessary. For instance, if your doorbell camera isn’t operating correctly despite trying all possible troubleshooting methods, a reset could help.

Another scenario could be if you’re relocating and want to set up your camera in a different home.

In such cases, knowing how to reset your Alarm.com Doorbell Camera is essential. Therefore, it’s not a procedure you should rush into, but it’s a tool in your toolkit when all else fails.

Preparing for the Reset Process

Before initiating the reset process, it’s crucial to ensure that your Alarm.com Doorbell Camera is active and functioning. If the device isn’t powered on, you will not be able to complete the reset.

Also, gather any tools you might need for the reset process. This often includes a small object like a paperclip or pin to press the reset button on the device.

We also suggest using this time to make a record of any specific settings or configurations that you have customized on your doorbell camera.

After the reset, these will need to be reapplied, so having a record of them will simplify and make the process more efficient.

With these preparatory steps completed, you’re ready to proceed to the next stage of the reset process.

Locating the Reset Button on Your Doorbell Camera

The first actionable step in resetting your Alarm.com Doorbell Camera involves finding the reset button. This is usually found on the physical body of the camera.

The reset button is typically a tiny, recessed button that you’ll need a pin or a paperclip to access and press.

The location of this button may differ slightly depending on the model of your doorbell camera, so if you struggle to find it, it’s a good idea to consult your camera’s user manual.

With the reset button successfully located, you’re all set for the next phase of the reset process.

Performing the Reset of Your Alarm.com Doorbell Camera

Once you’ve successfully identified the reset button on your Alarm.com Doorbell Camera, it’s time to begin the reset process.

Carefully press the button using your pin or paperclip, holding it down for a duration of 10-15 seconds.

Keep an eye out for the light on your camera, which should begin to flash. This flashing is an indication that the reset process has commenced, and you can release the button.

The reset process may require a few minutes to complete. During this time, it is completely normal for your doorbell camera to power off and subsequently power back on.

Don’t be alarmed – this is part of the normal reset process. It’s crucial during this phase to give the camera the time it needs to complete the reset process before moving on to the next steps.

Reconnecting Your Camera to the Network

With the reset process behind you, it’s time to reintroduce your doorbell camera to your network. Begin by launching the Alarm.com app on your mobile device.

Look for and select the “Add Camera” function within the app’s menu options. A sequence of prompts will then guide you to link your doorbell camera back to your Wi-Fi network.

As you go through this process, ensure that the Wi-Fi network you want your camera to join is the same one your mobile device is currently connected to. This is key to successfully re-establishing the network connection for your Alarm.com Doorbell Camera.

Reconfiguring Your Camera Settings

Once your Alarm.com Doorbell Camera is back online, it’s crucial to reestablish your custom settings. Using the Alarm.com mobile app, you can tailor multiple settings to your liking.

These could include the quality of video footage, the level of motion sensitivity, the types of alerts you receive, and more.

Take advantage of the notes you jotted down prior to resetting your device, as these will make it quicker and easier to get your doorbell camera set up exactly as it was before the reset.

The entire process of reconfiguring your camera settings shouldn’t take too long, and before you know it, your Alarm.com Doorbell Camera will be up and running with your personalized configurations in place.

Alarm.com Doorbell Camera FAQs

We’ve compiled a list of frequently asked questions we encounter regarding Alarm.com Doorbell Cameras.

Q1: How often should I reset my Alarm.com Doorbell Camera?

Answer: It’s not recommended to reset your camera frequently as this erases all your settings and configurations. It should be done when troubleshooting issues persist after other attempts at problem-solving, or when you’re moving the camera to a new location.

Q2: I can’t find the reset button on my camera. What should I do?

Answer: The reset button is usually a small, recessed button on the camera body, which you’ll need a pin or paperclip to press. If you can’t locate it, refer to your camera’s user manual or consult the manufacturer’s customer service.

Q3: How do I reconnect my camera to the network post-reset?

Answer: After a reset, you can reconnect your camera to the network via the Alarm.com app on your mobile device. Select “Add Camera” and follow the prompts to reestablish the connection. Ensure your mobile device is connected to the same Wi-Fi network you wish your camera to join.

Q4: How do I restore my custom settings after a reset?

Answer: You’ll need to manually reconfigure your settings in the Alarm.com app post-reset. Having a record of your previous settings will make this process quicker and easier.

Q5: What if my camera isn’t functioning correctly even after a reset?

Answer: If issues persist post-reset, consider reaching out to Alarm.com’s customer service for further assistance. This could indicate a more complex problem with your device.

Remember, while resetting your Alarm.com Doorbell Camera is a useful troubleshooting tool, it should be used sparingly and only when necessary to avoid losing your custom configurations.